- Shipping -
We ship worldwide to most international locations from our Chinese based office.
Where do you ship to?
We ship worldwide to most destinations. All items are shipped in discreet packaging.
Delivery is usually 2-3 weeks anywhere in the world.
Once shipped, orders are approximately delivered as follows:
- 10-20 Days within Australia
- New Zealand: 10-20 days
- UK, USA, Europe: 10-30 days
- Canada: 10-30 days (Can vary due to custom controls)
- South America: 20-30 days (dependant on customs and country)
- India, Malaysia, Indonesia, Phillipines 20-30 days
- South Africa, Africa: 20-30 days
- Russia: 15-35 days
If you have not received a delivery within the above time frames
please notify us at support@jockmail.co for further assistance.
Notifications of missing orders received after 45 days from shipping will be replaced at our discretion.
What types of payment do you accept?
We accept Major credit cards with integrated ApplePay and PayPal.
If you need more information or have a questions, please email support@jockmail.co
Taxes and Customs
Some countries charge customs and taxes which are out of our control. We are not responsible with these and you need to check with your local authorities if additional taxes are payable for you to receive your package.
We ship worldwide to most international locations from our Chinese based office.
Where do you ship to?
We ship worldwide to most destinations. All items are shipped in discreet packaging.
Delivery is usually 2-3 weeks anywhere in the world.
Once shipped, orders are approximately delivered as follows:
- 10-20 Days within Australia
- New Zealand: 10-20 days
- UK, USA, Europe: 10-30 days
- Canada: 10-30 days (Can vary due to custom controls)
- South America: 20-30 days (dependant on customs and country)
- India, Malaysia, Indonesia, Phillipines 20-30 days
- South Africa, Africa: 20-30 days
- Russia: 15-35 days
If you have not received a delivery within the above time frames
please notify us at support@jockmail.co for further assistance.
Notifications of missing orders received after 45 days from shipping will be replaced at our discretion.
What types of payment do you accept?
We accept Major credit cards with integrated ApplePay and PayPal.
If you need more information or have a questions, please email support@jockmail.co
Taxes and Customs
Some countries charge customs and taxes which are out of our control. We are not responsible with these and you need to check with your local authorities if additional taxes are payable for you to receive your package.
